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Frequently Asked Questions



Use the link https://go.vipre.com/?linkid=422 to download VIPRE Advanced Security for Home.

When you go through the shopping cart, you get a choice of payment by credit card or direct debit. If you choose credit card you will be taken to our Stripe payment gateway. If you choose direct debit, you will be sent an email with our Australian bank account details. 

We do not accept cheques.

If you need your key resent or need assistance downloading or installing your software, please contact us

All other  technical support for VIPRE products is provided by VIPRE Security:

VIPRE Security Consumer Support Page

VIPRE Security Business Support Page 

No, we only accept payments by direct debit, or via the payment gateway. This is much more secure than phone payments. 

Gold Rush Technology doesn't use CleverBridge, so you need to contact the website you purchased from. It wasn't us! Most likely www.vipre.com 

Our order numbers look like 2026-1234-GRT.

Your credit card merchant will say Gold Rush Technology

 If you purchased from www.vipre.com.au please send us a request

 VIPRE Advanced Security for Home comes in 1, 3, 5 and 10 PC licenses. See out VIPRE Consumer  page for pricing.

If you are a business with more than 5 computers, please contact us and ask about VIPRE Endpoint Cloud.

From the date you first activate your key. If you are renewing, wait until your current subscription is almost expired before adding your new key.

Yes, you can install the software without a key and it will work in as a trial for 30 days.

When you run the installer you will be asked for a license key. Just press enter with no key.

You can contact Gold Rush Technology Customer Service on 1300 737 907 (Australia) or 09 816 9563 (New Zealand) or use the contact us form.